Veterans Affairs, Veterans Health Administration Assistant Hospital Housekeeping Officer in Fargo, North Dakota

Job Overview

Job Overview

About the Agency

OUR MISSION: To fulfill President Lincoln's promise: "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). America's Veterans need you!


This position is located at the Fargo Department of Veterans Affairs Health Care System, Fargo, North Dakota. The Assistant Hospital Housekeeping Officer functions as the Assistant Chief of Environmental Management Service (EMS) with daily oversight of a Textile Care Processing Facility and has both administrative and managerial program responsibilities.

Duties include but are not limited to:

  • Assists in determining long range, intermediate and short-range program goals and policies independently and/or jointly with top management;
  • Implements and manages and environmental sanitation program within established policies and procedures;
  • Supervises laundry/linen and housekeeping personnel;
  • Trains, counsels, disciplines, evaluates, and promotes the growth of employees within a program; prepares, maintains, and monitors work plans for staff utilization; directs supervisors and participates in setting performance standards of employees as required;
  • Assists in planning, organizing, directing, evaluating, and the management of a department, which includes setting qualitative and quantitative standards;
  • Functions as the administrative and managerial officer for a textile care processing facility;
  • Consistently communicates and treats customers (Veterans, their representatives, visitors, and all staff) in a courteous, tactful, and respectful manner;
  • Provides customers with consistent information according to established policies and procedures; handling conflict and problems in dealing with customers constructively and appropriately; and
  • Performs all other duties as assigned.

Work Schedule: Monday through Friday; 8:00am to 4:30pm

Recruitment & Relocation Incentives:May be authorized for highly qualified candidates. Financial Disclosure Report: Not Required

Supervisory Status


Travel Required
  • Occasional Travel
  • Occasional Travel to Community Based Outpatient Clinics
Relocation Authorized
  • Yes
  • You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Who May Apply
This job is open to…

United States Citizens

Questions? This job is open to 1 group.

Job Requirements

Job Requirements
Key Requirements
  • Must be a U.S. citizen
  • Subject to a background/security investigation
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • May be required to serve a probationary period.

To meet the minimum qualifications for this position at the GS- 11 level, you must meet one of the following:

Experience:You must have one full year of specialized experience equivalent to the GS-9 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the Assistant Hospital Housekeeping Officer position. Specialized experience at this level includes assisting with planning, directing, and monitoring all aspects of a Medical Center's Environmental Management Service exercising both administrative and managerial responsibilities in overseeing environmental sanitation, waste management, pest control, recycling, a laundry facility, a uniform/scrubs section, interior design, and linen service; assisting with determining long range, intermediate and short-range environmental management program goals and policies; training, counseling, disciplining, evaluating, and promoting the growth of employees; preparing, maintaining and monitoring work plans for staff; participating in setting performance standards for employees; and communicating with individuals with varying levels of understand both in person and in writing. Specialized Experience must also include experience in two or more of the following areas, or other work related to the Assistant Hospital Housekeeping Officer position: Experience that demonstrated a practical working knowledge of the basic principles of chemistry, biology, and bacteriology as applied to environmental sanitation, infection control, and to the choice and use of antimicrobial agents in the disinfection, sanitization, and/or sterilization of surfaces and equipment; Experience in laundry and linen management; Experience in interior design management; Experience that demonstrated knowledge of waste management, including the requirements relating to hazardous, toxic, and infectious wastes and provisions for their final disposition; and Experience that demonstrated knowledge of pest management, including alternative methods of control and the selection and application of chemicals. *(Important: Please make sure your resume clearly indicates your areas of specialized experience.) OR

Education:You must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education with major study in Public Health or Business Administration with emphasis in Hospital Administration, which demonstrates the knowledge, skills, and abilities necessary to do the work of this position. (One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that number cannot be obtained from the school, 18 semester hours should be considered an academic year of graduate study.) (NOTE: if using education to meet the specialized experience requirement, a copy of your *TRANSCRIPT IS REQUIRED)* OR

Combination:You must have equivalent combinations of successfully completed graduate level education and specialized experience to meet total experience requirements. (NOTE: if using education combined with specialized experience to qualify, a copy of your **TRANSCRIPT IS REQUIRED).

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

  • Accountability
  • Administration and Management
  • Planning and Evaluating
  • Technical Competence

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

PHYSICAL REQUIREMENTS:The work involves considerable administrative work. Frequent walking, standing, bending, twisting and stooping are required. It also involves occasional travel, driving to the Outpatient Clinics and off-site facilities to provide environmental inspections and assistance. The Assistant Hospital Housekeeping Officer is subject to temperature changes as they perform duties in multiple areas of the hospital and separated buildings on the campus.

Security Clearance


Additional Information

Additional Information
What To Expect Next

Once your online application is submitted you will receive a confirmation notification by email. After the vacancy announcement closes, we will review applications per Category Rating procedures to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.


Review our benefits

Other Information

Selected applicants may be required to complete an online onboarding process.

Receiving Service Credit for Earning Annual (Vacation) Leave:Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities (i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities), and/or disabled veterans with a compensable service-connected disability of 30% or more. For more information on how to apply using this appointment authority via the Selective Placement Coordinator within the office, contact the facility Human Resources Department at (701) 232-3241.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 2017-07-14 to 2017-07-27

Salary: $60,210 to $78,270 / per year

Pay scale & grade: GS 11

Series: 0673 Hospital Housekeeping Management

Appointment type: Permanent

Work schedule: Full-Time

Job announcement number: CARZ-10027138-17-SER

Control number: 474375500