Veterans Affairs, Veterans Health Administration Health Technician (Telehealth Clinical Technician) in Fargo, North Dakota

Job Overview

Job Overview

Vacancy Identification Number (VIN): 1968084

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

Internal Fargo VA HCS applicants, please use the following link to apply for this position:**

This position is eligible for full-time benefits as a part-time employee.

  • Comprehensive health insurance (premiums at the full-time employee rate)
  • Dental and Vision
  • Life Insurance
  • Comprehensive retirement plan
  • Tax deferred savings plan with matching federal funds up to 5%
  • Flexible spending accounts – medical and child care
  • Income based daycare assistance
  • Long term care coverage

  • 11-22 vacation days earned per year, 11 sick days earned per year

VA encourages persons with disabilities to apply. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitionsdocument.

Recruitment Incentive Authorized: No


In this position, you will support and manage telehealth clinical encounters from the patient and provider location as the site telepresenter. Your primary day-to-day duties will be comprised of a combination of telepresenter-, imager- and screener-related duties. The bulk of your duties will involve managing the patient site clinical, business, technical aspects of telehealth applications. The telehealth aspect involves performing a full spectrum of telehealth encounters including tele-mental health, tele-audiology, and home telehealth procedures.

The more hands-on, technical aspects of the job include performing a variety of telehealth imaging actions involving tele-retinal screening, tele-dermatology, tele-wound care and other related programs and procedures. This will allow you to work with new and emerging technologies as they become available.

As a health care representative of VA, and an employee supporting its missions, you will be expected to consistently treat patients – our nation's Veterans – in a courteous, tactful and respectful manner. Patients depend on you for the quality care and service that they so greatly deserve.

Other Duties include:

  • Documenting information in the patient's electronic medical record.

  • Installing, maintaining, performing Telehealth inventory and assisting providers as indicated on all Veteran specific Telehealth technologies, including Telehealth peripherals.

  • Opening the telehealth patient room and readying equipment for examination and access, etc.

  • Developing programs and processes to ensure telehealth modalities are timely, efficient and appropriate to the needs of the patient.

  • Reviewing relevant data for the telehealth program and assisting with studies and training programs to improve services.

  • Performing patient screenings and evaluating patient needs regarding the appropriateness of telehealth.

  • Performing various clinical duties such as performing EKG's and applying Holter monitors as well as assisting with data collection for studies as requested and cleaning and trouble-shooting telehealth equipment.

Work Schedule: Part-time (approximately 4 days per week), Monday through Friday, 8:00am - 4:30pm.

Position Description Title/PD#: Health Technician GS-5/23263A

This is a bargaining unit position.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Travel Required
  • Occasional Travel
  • As needed to meet the mission of Telehealth service
Relocation Authorized
  • No

Job Requirements

Job Requirements
Key Requirements
  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • Must meet Time in Grade, if applicable
  • Selective Service Registration is required for males born after 12/31/1959.
  • Physical may be required.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Time-in-grade: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

English Language Proficiency: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.

In addition to the English Language Proficiency, to qualify for this position at the GS-5, you must also meet the following requirements:

GS-5. Experience: One (1) full year of specialized experience equivalent to at least the GS-5 level which must be close to the work of this job and has required the application of knowledge, methods, and techniques to successfully perform the duties of Health Technician – Telehealth Clinical Technician. Specialized experience includes but is not limited performing the following under more than normal supervision: performing vitals on patients, performing patient screening to determine cognitive, physical, emotional and chronological development; exercising judgment to perceive patient's needs and evaluating needs; providing education, orientation, and training to patients, caregivers, and staff; providing direct customer service to include equipment education; programming and setting up and adjusting accessory medical equipment such as blood pressure monitors, scales, pulse oximeters, glucose monitor cables and glucose meters, and equipment with peripheral accessories; observing patients and reporting changes, and performing clerical duties. Any specialized work related to telehealth or any telehealth modalities will be beneficial to consideration of this position. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.


Education. Successfully completed a full 4-year course of study leading to a bachelor's degree, with major study or 24 semester hours in subjects directly related to the position.


Combination of experience equivalent to the GS-4 level and post-high school education that is qualifying for this position. Such education must include courses directly related to the work of the position. Example: 8 months of GS-4 level experience is equal to 67% of specialized experience. This applicant would need 20 semester hours in excess of the first 60 semester hours to meet 100% of specialized experience under the combination rule.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Physical Requirements: Light carrying (under 15 pounds); reaching above shoulder; use of fingers; both hands required; near vision correctable at 13" to 176" to Jaeger 1 to 4; depth perception; ability to distinguish basic colors; ability to distinguish shades of colors; hearing (aid-permitted); emotional stability.

Time-in-grade: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-05 position you must have served 52 weeks at the GS-04 level

Security Clearance


Additional Information

Additional Information
What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on "Application Status." For a more detailed update of your status, click on "more information." Information regarding applicant notification points can be found in the USAJobs Resource Center.


VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered:

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Other Information

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information on about CTAP eligibility is on OPM's Career Transition Resources website.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Salary Range: $32,844.00 to $42,702.00 / Per Year

Series & Grade: GS-0640-05/05

Promotion Potential: 06

Supervisory Status: No

Who May Apply: Status Candidates (Merit Promotion and VEOA Eligibles)

Control Number: 472143400

Job Announcement Number: VQ-GS-17-280-LM-1968084-BU