Veterans Benefits Administration Legal Administrative Specialist (Public Contact) in Fargo, North Dakota

Job Overview

Job Overview
Summary

Vacancy Identification Number (VIN) 1972779

Our Mission: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle and for his widow, and his orphan” – by serving and honoring the men and women who are America’s veterans. How would you like to become a part of a team providing compassionate care to veterans?

The Veterans Benefits Administration (VBA) provides a variety of benefits and services to service members, veterans, and their families. VBA has been undergoing a major transformation that is people-centric, results-oriented, and a forward-looking integration of solutions that will ensure total lifelong engagement with service members, veterans, and their families. For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov/

For more information on the “who may apply” eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Duties

As a Legal Administrative Specialist (Public Contact) for the Veteran Benefits Administration you will:

  • Conduct in-person and telephone interviews with veterans, representatives, and dependents.
  • Explain and provide assistance on the full range of VA benefits and related programs.
  • Analyze claims and initiate action to obtain all required evidence to support claim.
  • Explain claims decisions made by the VA to claimant via written or oral communication.
  • Advise claimants on the right to appeal and assists them in making appeals if necessary.

Work Schedule: 8:00AM to 4:30AM

Position Description Title/PD#: Legal Administrative Specialist (Public Contact) GS-0901-07/10 full performance level 10 PD GS-07: 086100/GS-09: 086110/GS-10: 086120

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Time-in-grade: Applicants who are/were current federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-07 position you must have served 52 weeks at the GS-05 level. For a GS-09 position you must have served 52 weeks at the GS-07 level. For a GS-10 position you must have served 52 weeks at the GS-09 level.

To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade.

Travel Required
  • Occasional Travel
  • Some travel may be required for training.
Relocation Authorized
  • No

Job Requirements

Job Requirements
Key Requirements
  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Selective Service registration is required for males born after 12/31/1959.
  • A probationary period may be required for employees and supervisors
Qualifications

Specialized Experience:

To qualify for this position, applicants must meet all requirements within 15 days of the close of the announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) experience in interviewing and taking calls regarding claims for a state or federal agency, insurance company, employee compensation board, disability retirement or pension program (2) experience in filling out the required forms for various benefits (3) explaining the benefit claim process to individuals.

To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) analyzing medical and/or benefit information as it is related to legal actions/functions and making determinations (2) assisting people in establishing entitlement and receiving benefits and interpreting program requirements of federal, state, local or community assistance services and programs (3) experience in the development, examination, investigation, adjudication, and authorization of claims for disability compensation, disability pension, death compensation, death pension benefits, or life insurance benefits.

To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-10) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) conduct personal and telephone interviews and prepares written correspondence to explain range of benefits (2) analyze claims and initiate actions to obtain all required evidence and provide oversight (3) interpreting programs before the general public or groups of people to include preparing training materials, administering regulations, principles, operating requirements, etc. (4) work that involves supervising or performing administrative work concerning benefits, claims or services available to public.

Or applicants may substitute education for the experience required to qualify at the GS007 level: One (1) full year of graduate level education or superior academic achievement. GS-09 level: A master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related may be substituted. GS-10 level: A master's or equivalent graduate degree or 2 and a half years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related may be substituted.

Or applicants may also combine education and experience to qualify at the GS-09 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-09. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, claims folders, and files from one desk to another, or from storage.

Security Clearance

Public Trust - Background Investigation

Additional Information

Additional Information
What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.” For a more detailed update of your status, click on “more information.” Information regarding applicant notification points can be found in the USAJobs Resource Center.

BENEFITS

VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered: http://www.vacareers.va.gov/why-choose-va/benefits/index.asp.

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Receiving Service Credit for Earning Annual (Vacation) Leave: federal employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a federal employee. VA may offer newly-appointed federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Other Information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position.

Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

Notice to Applicants: It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.

This job opportunity announcement may be used to fill additional vacancies.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/472053100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Salary Range: $40,684.00 to $71,247.00 / Per Year

Series & Grade: GS-0901-07/10

Promotion Potential: 10

Supervisory Status: No

Who May Apply: Fargo VARO Veterans Service Center Employees Only

Control Number: 472053100

Job Announcement Number: 437-17-JDR-1972779