American Heart Association Mission: Lifeline Stroke QSI Director- ND in Fargo, North Dakota

Mission: Lifeline Stroke QSI Director- ND

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Job Description

Are you ready to join an organization where you can make an extraordinary impact everyday?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.

The QSI Director - Mission: Lifeline - North Dakota (Fargo, Jamestown, Bismarck) will be responsible for coordination, development and implementation of a 3 year grant funded Mission: Lifeline Stroke grant program in the state of North Dakota. Responsibilities will include development of key partner and customer relationships from sectors that include:

  • CSC, TCC, PSC and ASR and Critical Access hospitals

  • Quality improvement organizations

  • State health department

  • EMS agencies

  • Payor groups and organizations

  • State hospital association quality staff

Major Responsibilities:

  • Communicate current evidence based guidelines and identify opportunities to distribute AHA guidelines and treatment recommendations related to stroke to hospitals and EMS providers.

  • Manage ND GWTG-S PMT super-user account assuring appropriate use of de-identified data for performance improvement and best practice sharing.

  • Work with Advocacy to assure Get With The Guidelines-Stroke is maintained as the state stroke registry and support program sustainability.

  • Promote collaboration, prompt feedback and data sharing between PSC’s/CSC’s/ASR hospitals and EMS providers.

  • Promote participation in regional meetings with existing GWTG-S hospitals to strengthen state and regional stroke systems of care AHA activities & goals.

  • Promote stroke systems of care in all ND EMS regions to include participation in GWTG-S and a regional benchmark group.

  • Communicate aggregate data at regional/statewide meetings to drive performance improvement.

  • Responsible for development and execution of an annual conference, identification of conference collaboration opportunities and/or webinars related to stroke in ND.

  • Regularly provide timely and accurate performance data and give feedback reports to assigned hospitals.

  • Be available by phone or email to answer measure and/or GWTG-stroke implementation or award eligibility questions and facilitate problem solving to customers to assist hospitals and EMS to achieve recognition.

  • Provide content expertise on Joint Commission and AHA Direct Certification programs to promote and assist hospitals with certification process to achieve QSI related goals.

  • Assist hospitals with onboarding and standardization of data collection and reporting via the GWTG Stroke, ImageTrend Continuum and Hospital Hub programs.

  • Coordinate efforts among hospital/EMS consultants and Outreach Coordinator as well as other staff in the areas of Policy, Communications, Health IT, Evaluation, Research, Publication, Training and Quality improvement.

  • Facilitate task force meetings in coordination with volunteers and staff partners on a schedule that aligns with the program implementation schedule.

  • In coordination with staff partners and volunteers, establish sustainability plan for all components of grant.

  • Provide consultation, direction and support on EMS issues and hospital/EMS implementation.

  • Ensure that implementation issues are addressed appropriately and in a timely manner.

  • Report program progress regularly to QSI team and grant administrator.

  • Work with stakeholder and staff partners through ongoing face-to-face and remote meetings and reporting to ensure grant deliverables are being met according to timeline.

  • Analyze results of training, education and in-hospital data to continually evaluate next steps and needs.

  • Travel to project stakeholder sites to conduct invited site visits and provide educational and/or technical assistance.

  • Ensure that divisions and activities function within the parameters of American Heart Association and Midwest Affiliate policy.

  • Willingness to accept other duties and responsibilities as assigned.

Required Skills

  1. Must have at least 3 years of experience in healthcare or in a public health-related organization: clinical neurology, quality improvement, program development or Nursing, EMS, and Stroke Coordination experience desired. This experience may also count towards satisfying this position's educational requirement.

  2. B.S. Degree in Health Care, Science, Public Health or Nursing from an accredited university preferred. College coursework combined with related experience may be substituted for a degree. Related experience may be substituted as follows: 1 1/2 years’ experience equates to 1 full time year of higher education.

  3. Knowledge of statewide hospital and/or EMS processes, system coordination and political culture.

  4. Project management skills and experience; experienced in influencing performance without direct line accountability.

  5. Intellectual flexibility and the ability to learn and apply new skills quickly.

  6. Familiarity with strategic planning and budgeting experience.

  7. Strong verbal, public speaking, meeting facilitation and written communications skills.

  8. Ability to function independently with minimal supervision.

  9. Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers and the public.

  10. Access to reliable transportation and ability to maintain valid driver’s license and auto insurance.

  11. Ability to travel daily up to 50% and overnight up to 20%.

  12. Must have at least basic knowledge and skill with Microsoft Office 2007 or higher used for word processing, email, presentations, and spreadsheets. Advanced knowledge and skill with these programs is preferred. These skills are subject to testing.

  13. Must pass background check.

  14. Must be at least 18 years old.

Job Location

Fargo, North Dakota, United States

Position Type


Job Category: Advocacy

EOE Minorities/Females/Protected Veterans/Disabled