U.S. Bank Senior Process Automation Analyst in Fargo, North Dakota

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

U.S. Bank is seeking a motivated Senior Process Automation Analyst will create and maintain automation (routines/programs) solutions. Solutions will include defining, designing, developing, implementing, and maintaining automations/robots, in a professional consultative project delivery environment.

Responsibilities / Duties

  • Partner with internal and external stakeholders to identify automation opportunities by analyzing processes and assessing feasibility for automation

  • Analyze, understand, and document the business processes in detail

  • Participate in various types of interviews, meetings or workshops to define, design and configure automation solutions

  • Create and maintain solution documentation

  • Create and document test procedures and scenarios prior to launching User Acceptance Testing (UAT)

  • Support business teams in testing activities, including integration testing, end-to-end (business process) testing and UAT

  • Problem-solve issues that arise in day-to-day running of automation processes and provide timely responses and solutions as required

  • Support the RPA COE Lead throughout the project and automation lifecycles

  • Communicate any identified and potential risks and issues to RPA COE Lead accordingly and provide actionable inputs to mitigate

  • Support QA and audit activities as needed

  • May supervise, guides and directs the activities of junior staff as needed

Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.

Qualifications:

Basic Qualifications

  • Bachelors and/or Advanced Degree in Computer Science or Engineering or or equivalent work experience

  • At least 6 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications.

  • Bachelors and/or Advanced Degree in Computer Science or Engineering

  • 2 – 4 Years of programmer and/or analyst experience with supply chain/finance/administrative business processes, systems and applications of varying scope and complexity

  • 2 Years of hands-on experience in developing macros or automation tools

  • Experience with systems development life cycle and structured programming methods (both traditional and agile), including requirements definition, solution design, program development, testing, documentation, training, deployment, operations, support and maintenance

  • Track record of meeting and/or exceeding established client, project and performance goals

  • Track record of working on projects to success within established timelines and budgets

  • Exposure to performance measurement and continuous improvement (Lean / Six-Sigma)

  • Ability to work independently, or in groups, as the lead participant

  • Ability to work well with business analysts, programmers, vendors and end users in cross functional teams

  • Ability to take on complex assignments as the lead, and assume increasingly greater leadership roles/responsibilities

  • Experience working with third-party service providers is a plus

  • Willingness to travel to service provider location(s) located in offshore geographies

Critical Skills/Knowledge

  • Strong problem solving and troubleshooting skills

  • An understanding of workflow based logic; ability to both understand a business process from a workflow diagram or procedural documentation

  • Excellent interpersonal communications skills; able to effectively communicate and build relationships with end users, peers, management and third parties

  • Ability to prioritize, schedule and complete development and testing required for multiple applications with overlapping schedules

  • Focused on customer satisfaction

  • Excellent facilitation skills working with both internal and external parties

  • Strong verbal and written communications skills

  • Self-starter, comfortable working in a busy and dynamic environment with competing priorities

  • Knows how to prioritize requests effectively and efficiently and work with a sense of urgency

  • Projects an image of professionalism and enthusiasm

  • Proactive, persistent and dependable

  • Excellent time management skills

  • Detail-oriented and thorough

Job: Information Technology

Primary Location: Minnesota-MN-Richfield

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 170007853

Other Locations: United States