Diebold, Inc. Sr. Firstline Electromechanical/ATM Technician - Fargo, ND - 018288 in Fargo, North Dakota
DESCRIPTION/RESPONSIBILITIES:Are you looking for a real opportunity? It's time to consider Diebold Nixdorf! As a global leader in integrated self-service solutions we offer employees more - more recognition, more rewards, more opportunities. Here's your chance to join our dynamic team!Right now, we are looking for an Equipment Technician to troubleshoot, report, schedule, and perform repairs and preventive maintenance on Diebold Nixdorf equipment at customer sites. It's the perfect opportunity to demonstrate your technical service experience and electromechanical skills.Don't miss out; apply today!This role is a full time opportunity working approximately 40 hours per week. The incumbent will typically work Tuesday through Saturday from 9:00 am to 6:00 pm. The incumbent will also have to be available to work holidays and overtime as needed. Job ResponsibilitiesAs an Equipment Technician, you will troubleshoot, report, and perform all necessary service on equipment such as ATM's, alarm systems, CCTV, bank equipment, vaults, etc. You will serve as the primary customer contact and be responsible for providing great customer service and fostering good working relationships.Technician responsibilities include: * Contacting customer with the estimated time of arrival * Escalating problems and reassigning calls when appropriate * Accurately reporting service data * Participating as a member of the Technician Team * Completing preventative maintenance inspections * Implementing all field change orders * Organizing and updating technical documentation * Maintaining effective communication with Business Team and team members * Developing working knowledge of all operating standards, practices, and procedures * Providing customer contact for all post-installation problemsDiebold Nixdorf, Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, genetic information, disability or protected veteran status.